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Travel Coordinator in Suwanee, GA at AZZ Inc.

Date Posted: 5/21/2018

Job Snapshot

Job Description



Subsidiary:

AZZ Specialty Welding



General Description:

This position services all aspects of corporate travel. The Travel Coordinator assists clients with all travel needs including, but not limited to, reservations, transfers, changes, and cancellations. Reservations will include booking domestic and international air travel, car, and hotel reservations for clients. Requirements include flexibility to work weekends and shifts as determined by the call volume.



Education, Certifications, Licenses & Registrations:

High school diploma or equivalent is required.



Experience:

  • 5+ years experience in the Travel industry (International and Domestic)
  • 2 + years experience on Worldspan GDS
  • 2 + years experience on Concur T&E and extensive knowledge with Cliqbook (Navigation not enough)
  • Must have experience as a Corporate Travel Coordinator


Specialized Knowledge and Skills:

  • PC proficiency to include Microsoft Word, Outlook, and Excel
  • Group and meetings travel experience a plus
  • Excellent customer service skills & phone etiquette
  • Strong written, listening, verbal and interpersonal communication skills
  • Strong organizational skills
  • Call center experience and must have the ability to work well under pressure
  • Must be capable of managing multiple tasks while prioritizing, ensuring accuracy, giving attention to detail, and meeting strict deadlines
  • Positively contribute to a team environment
  • English/Spanish speaking preferable


Essential Duties:

  • Demonstrates and ensures customer service as #1 priority through delivery of prompt, friendly, knowledgeable and professional assistance in all client interactions
  • Partners with and backs up other Travel Coordinators, ensuring all client requests and tasks are efficiently and accurately handled until completion


Work Environment:

Office environment



Physical Demands:

Ability to sit and type for long periods



Schedule:

This position is a full-time, in-house position for AZZ WSI based out of Suwanee, Georgia

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