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Key Account Sales Manager in Oshkosh, WI at AZZ Inc.

Date Posted: 6/1/2018

Job Snapshot

Job Description

Key Account Sales Manager

Summary Coordinates activities of Key Account’s projects to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters. Direct and coordinate all activities of project through the entire process (from the quoting stage through installation), to ensure the project is delivered on budget, on schedule and within scope by performing the following duties personally or through other staff.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

Main point of interface between the customer, sales engineer, outside sales representatives, engineering, and the plant.

Provide technical assistance to resolve problems.

Work with the customer to determine solutions based on customer objectives.

Review project specifications, requirements, legal documents, and all other project documents

Understand product scope

Document deviations and exceptions (with assistance from the engineering review team)

Review potential cost savings options

Coordinate project initiation efforts with employees, including the customer as needed

Engineering Review

Pre BOM creation if needed

Exception/deviation identification

Constraint/assumptions identifications

Spec Review

Submittals

Witness Test (if applicable)

Finalize scope of work

Develop project schedule, milestones and determine all roles and responsibilities (to gain resource support from the Managers of the Engineering, Procurement, Operations, testing departments, mechanical and electrical engineers on record and any other departments/resources that apply)

Hold kickoff meetings (internal and with customer)

Report project progress to senior management and the Key Account, mediate problems encountered by team members

Request and implement approved changes to scope; ensuring a change order has been received (if applicable)

Monitor and control the project in regards to new risks, project changes, issues, cost variance, schedule impacts, and project influencers

Coordinate customer visits and witness test (if applicable)

Perform project closeout

Provide management with updates on the Key Account.

Build and maintain long term relationship with the Key Account.

Identify potential growth opportunities within the Key Account.

 

Supervisory Responsibilities

There are no direct reports to this position.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Change Management - Communicates changes effectively; Builds commitment and overcomes resistance

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability.

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

Project Management - Coordinates projects; Communicates changes and progress.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

Interpersonal Skills - Listens to others without interrupting.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

Strategic Thinking - Analyzes market and competition.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing - Uses time efficiently; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions.

Attendance/Punctuality - Is consistently at work and on time. Work Monday - Friday minimum 40 hours per week.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Education and/or Experience

Five years working experience as a Project Manager in a related field with a basic understanding of the electrical field.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to work with mathematical concepts such as probability and ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Manufacturing software; Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations

Ability to maintain a valid driver’s license background check.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

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